If you did not receive the score you expected, you can apply for your test to be re-marked. This is called an Enquiry on Results (EOR). You can choose which test sections you want to be re-marked.
The fee for this service is 7500 soms, which will be refunded if your score is increased for any section of the test.
You can choose to have one or more sections of your test re-marked. The fee is the same regardless.
You need to apply for re-marking no later than six weeks after the test date, regardless of whether you have taken IELTS on Paper IELTS on Computer.
You result will normally be available in 2 to 21 days, depending on several factors including the number of sections requested for remark. If you have not received a response after 28 days, please contact your test centre.
You can submit an Enquiry on Results online from the Test Taker Portal.
Alternatively, you can download the Enquiry on Results Application here and submit it to the test centre where you sat the test. Make sure you attach your proof of payment.
In order to apply for Enquiry on Results off-line, you need to provide the following documents:
- Filled-in, dated (date of submission) and signed Enquiry on Results application, specifying:
Centre name: Academia Education Center
Centre number: KG009
Your name and candidate number
- Circled test section/sections to be re-marked
- Copy of your passport or national identity card
and make Enquiry on Results fee payment
You will receive an EOR letter stating your final result status. Should your scores change, you will return your initial Test Report Form and will be issued a new one. Should the score remain the same, you will keep your initially issued Test Report Form.